Step 1: 24 Hour Emergency Contact 

The water damage restoration process is a six-step process that begins with a phone call to our local team of professional technicians.

That initial contact is important, not simply because at some point you need help to address the water damage, but because, especially in this moment, that old adage is true: time is money. The longer water damage goes unaddressed the greater the damage is. In other words, waiting till tomorrow may be an expensive mistake.

Something to also keep in mind is that our emergency restoration teams are available 24/7. That means, when you call us, even at what might appear an inopportune time, we're available and here to help. Something else: figure out who your emergency contact is now, before the damage occurs.

We Answer the Phone Ready to Help
Call Today - (401) 885-6200

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Greenwich / Warwick has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment