What our Customers say...
Team did a great job and was very responsive!!
Great communication and very professional. Had our damaged floors removed within a few days and replaced with a new vinyl flooring in under two days. Highly recommend.
Brian and his team were extremely helpful, efficient and upfront about everything. Turnaround was really great and once the guys were there they worked extremely fast. They were done in a week and the quality of work was top notch. Very helpful with insurance, too. We love our new floors Thanks so much everyone!
I was extremely impressed with their fast response. The Project Manager, Ray, was extremely professional and took the time to answer every question I had and explain the process thoroughly! His team was professional as well and they scheduled around my schedule! I am incredibly grateful! Responsive, Professional and Thorough! Nice to find in this day and age! Thank you!
I can’t say enough for the SERVPRO team and their prompt response and attentiveness, especially from Brian and staff! All project managers, crew, and leadership were extremely professional and supportive during my time of need! They left no stone unturned and were always available to answer any questions and address all of my concerns 24/7. I hope I never have to experience another home-related trauma again, but if so SERVPRO will be my first call! Many thanks to all of you who were hands-on in restoring my damaged property beyond my expectations.
SERVPRO services after damage from hurricane Ian in Englewood Fl. If the proof is in the pudding the pudding was perfect. Special thanks to CJ , Andre and Oscar. Job was complete and prompt. 5 Stars.
Raymond and his mitigation team were a breeze to work with. They responded quickly to my home to assess the damages and got to work right away! This type of response is key when there is any type of water damage to your home. Their prompt attention and professional manner made this disaster a little less painful! Highly recommend.
The SERVPRO team was absolutely incredible!!! They went above and beyond cleaning our basement after a pipe burst. They took such great pride and care in the repair process and walked us through everything from start to finish. Everyone we worked with was thorough and kind. I couldn’t recommend them more!!
Everyone that we worked with was professional, on time, very quick. I would absolutely recommend the service and use SERVPRO again. Brian was exceptionally helpful in coordinating everything and the flooring and painting people were great. Thank you Servers. Chris Goldstein
I had a flood in my basement so I called servers. The place was a mess. When Ray Bolduc arrived he was the most caring person I have ever dealt with. He explained all the questions I had. Then Richard and Andres arrived to start the work they had to do trying to get the water up and setting up the fans etc. This all happened on new years eve. They were great. Then a Jonathan and Zulma arrived to clean up the horrible mess. They were so professional and nice. I have never dealt with such a wonderful team. My basement looked amazing. Thank you Ray and his team your the best.
John, José & Leandro went above and beyond to make a disaster into clean and manageable home with two young toddlers running around. Without there quick response, clean work & always being on time when they have a date/time… we would have had to move the kids out.
Jonathan Marciniak and his team of Jose and Lantigua were just incredible. Everyone was beyond responsive, courteous, knowledgeable, accommodating with my family and young children, and respectful of our home - so much so, that they turned a difficult situation from water damage into a pleasant/pleasurable experience. They worked efficiently, and took extra special care in keeping the home clean during extensive rip-outs and repairs. Having worked in construction - I know that is not an easy task! I highly recommend SERVPRO for all your home needs. Thanks for all your hard work!
Jonathan the project manager and his team of Jose and Ricardo did an excellent job remediating mold in my basement. The work was thorough and on-time.
I typically don't take the time to write reviews, but I would be remised if I didn't share the positive experience, I had with this SERVPRO location. I had a tenant report possible mold growth in the basement, near the washer and dryer. Jonathan came out, showed up when he said he would, throughout inspected the basement, took note of measures we took, suggested a few more and assured us that he found nothing was out of the ordinary. He was professional and didn't try to sell us unnecessary services. In a time when you hear stories of high-pressure contractors selling and upselling unnecessary services, it was refreshing to be treated honestly and professionally and though I didn't need to hire SERVPRO this time, after the treatment I received, you can be sure, they will be my first call when something like this happens again.
Our third floor bathroom leaked which caused water damage on three floors. Jonathon Marciniak was a great project manager; he was timely, organized, very knowledgeable and with his team (including the office staff who responded quickly to my initial email), took the necessary steps to identify and remediate the water damage that occurred. His on-site team - including Austin and Jose - were highly professional and very competent. No one wants to be in a position to need these types of services, but if I ever do need them again, I am calling Jonathon and SERVPRO.
Great experience with SERVPRO. As a new home owner I was clueless but Johnathan made the whole process less stressful by being communicative and honest. Esteban and Francisco completed the work quickly and efficiently. Especially appreciated leaving my house clean after they finished up. Would definitely recommend!
Jonathan did a great job along with Victoria helping us through hurricane Ian. You are a super hero in a SERVPRO cape! Thanks Nat & Ellen.
Thank you for your fast storm response following Hurricane Ian, which caused extensive damage to our Florida home. Jonathan was quick to respond as soon as we requested help with water damage. The project manager, Daury, and crew chief, José, were professional and took great care to ensure all the damaged areas were located and mitigated. Thanks to their quick response we likely avoided a bad situation with mold and further damage from the rains.
Thomas and Reggie were terrific in tackling complicated jobs, and left the job site tidy at the end of each day. They also took care to ensure our pets were protected from harm during the process.
Thank you very much for helping us recover and we wish you were in Florida full time!
Silvio Morisi and SERVPRO team were very responsive late at night.
MGM Music Hall is a new venue and needed flood control and drying power to avoid mold & mildew. They did a great job providing us with needed equipment to avoid further damage to the building. Great Job and much appreciated.
I had a sewer backup. SERVPRO did a fabulous job cleaning up the mess that was made. Would definitely use them again if needed.
I was very impressed and very satisfied when I had sewer back up in my basement they came ASAP. I can’t say enough about Raymond Bolduc , he came ASAP and organize everything and went above and beyond for me.
My experience with SERVPRO was exceptional from the minute Ray Bolduc answered my call. The crew was very professional and did a great job removing all the mold and ruined items. I would refer them out to anyone.
Extremely satisfied with the service. Very responsive right from quote to finishing the job and they answered all our questions. Price was very good and beat all the competitors and came out next day. I would highly recommend them. Chris went above and beyond. Excellent remediation work.
They did a good job.
Ray and his team were absolutely wonderful to work with! They made a stressful situation less stressful. They were kind, easy to work with, punctual, and everything turned out beautifully! I can't recommend them enough!
The SERVPRO Providence team led by CJ Gagnon removed a mold infested closet from our basement very quickly, professionally with minimal invasiveness. The onsite men were skilled and helpful to us throughout the process and went above and beyond to get the job done very quickly and efficiently. This was and very cost effective project - it was a pleasure to do business with them!!
Raymond did a good job of making sure everything got done quickly and that I understood the process of going through the insurance claims - info that I didn't know I needed until I got it.
SERVPRO of Providence are very good partners to work with. They are responsive and quick to get out to inspect the issue. I had a difficult and messy while also being tight space and they were able to meet this difficult task. The had a large amount of communication which was wonderful to me and did not need to be on sight the entire time. I would use them again when and if something comes up. Do not hesitate to call them.
I called them to do a deep cleaning of one of our guest room. They job came out well and was performed in a timely manner. The job came out well way more beyond my expectation in a very professional and courteous manner. Will use them again and will recommend them to my friend.
This project manager was amazing! Very personable, kind and considerate! One best companies I have ever had in my home! If this world had more people like this, the world would be a much better place. He went above and beyond his work duty to make sure that we were comfortable.
I had a water damage in my basement, a friend recommended SERVPRO which they acted quickly and mitigated, the best part that they dealt with my insurance company. The whole process from beginning to end went smooth. Tony and Raymond kept me informed and updated through the entire job. Thank you guys and I will definitely highly recommend you to my friends and co workers. JOB WELL DONE
Diagnosed problem and power washed and sanitized area outside of the house which was caused by birds nesting in the downspout.
This company rocks!!! Very responsive, great people, and tremendous work. My hot water heater died. What a mess! That was on Friday very early a.m. And, by today, cleanup is done!!!
Came home to an awful surprise when our basement flooded while we were at work due to a frozen/burst pipe. Dean & his crew were quick to get on the job to help mitigate the problem and clean up. Dean is the ultimate professional and made the whole process easy for us. I would absolutely recommend him & his crew to anyone going through problems like these.
My basement was flooded due to our washer machine hose splitting. The response time from the time I called was no more than an hour. Andre and his helper did a fantastic job getting the water vacuumed up . They put in blowers to dry out the carpets to then rip up 2days later. Their Project Manager Dean Cooper was here to go over everything that was going to be done. Dean stayed in contact with us daily for any concerns we may have had. extremely happy with the service we had with Serve Pro.
Antonio Silva was our project manager, who came out to assess my water damage and document the work needed. He came out at the same time as Ryan and his cleanup team. Antonio did his assessment quickly and professionally and had the team get started. Soon they had discovered other damaged areas that were not visible needing to be addressed. Antonio said he would take care of contacting my insurance company and later that day had approval from my insurance company to do the additional work. The next day, Antonio came back to make sure the job was being done correctly and well. I cannot say enough about him and his team's efforts! They were all very professional thorough and extremely neat! I would highly recommend Antonio, Ryan and his team for any situation that could require them.
Extremely reliable and fair priced. Had a flood in my basement and they were they best price and made sure to quickly get rid of all traces of water before it could turn to mold or cause further damage. Thank you SERVPRO of East Greenwich!
Got a call a week ago from my parents neighbor that water was coming out of my parents garage. A pipe had let go in the upper level and coming through the ceiling in the garage. My parents were away and I had to deal with this mess. Their insurance company referred us to SERVPRO and I can't believe how amazing they were and they handled everything for me from start to finish. It was reassuring as I live over 2 hours away. CJ did a great job communicating what needed to get done and how long everything would take. I was there this weekend and my parents and I were extremely pleased. It looked better than it did before. Awesome job everyone!! Would highly recommend.
This company sent a guy out in the middle of the night for us when our pipe beneath our kitchen sink burst this winter. We rent, but we rent from family so we were extra concerned about them doing a good job and taking care of our wood flooring just off the kitchen. The tile had been draining straight to the dining room and we didn't want the wood to warp. They dried it all out for us with a method I don't remember the name of but it was greatly appreciated. They worked with my aunt on the paperwork because she's the owner but they were great about making sure to coordinate timing with us.
I can only rate SERVPRO a 5 because that’s as high as the scale goes! They were professional and curious. Great attention to detail. Can’t say enough about how through they were. Would gladly recommend them to my friends & family.
SERVPRO East Greenwich/Warwick did a great job on our project.Very professional and the results were perfect.Would def recommend them to anyone!
We had a great experience with SERVPRO! Ray was a HUGE help and guided us through the whole process as we went along. Answered all of our calls and questions. Elias and Will did outstanding work mitigating our house after a leaky toilet took out 3 bathrooms and a kitchen. Always on time and Very trustworthy, honest and would definitely call again! Thanks guys and Great work!!!
Harlos was great to work with through the night and crazy weekend. We were very satisfied with the work done by SERVPRO.
I am very thankful for the team at SERVPRO. They did a fantastic job. Great work!
We had a great experience with SERVPRO. I am very impressed with the work done and the professionalism of the team.
We are very happy with the work done by SERVPRO. The level of service was a 10 out of 10! Great job.
SERVPRO did an excellent job at our home. The work looks great and we are very impressed by the work and service from a great company.
We were very blessed to have a great company to work with during this tragic time in our lives. Thank you so much!
Everything was great! We couldn't have asked for a better team or company to work it. Thank you very much.
The company needs no improvements. The team was stellar. I appreciate the work very much! Thank you!
We were very satisfied with the work done by SERVPRO. They kept the job site clean and the work looks fantastic.
I am very pleased. They cleaned up great. Thank you so much!
We had an excellent experience with SERVPRO. The were very neat and clean. They ensured everything was complete to a T. Great Work!
Richard was excellent, he went the extra mile and a great worker. I hope SERVPRO takes good care of him. He is WORTH IT. Everything was great.
10 out of 10! Very pleased! Crew responded well to my request!
The team at SERVPRO was very professional and polite. They were great and ensured we could keep our business open once it got to the point of clean up. Thank you!
SERVPRO did a great job at our home during a very tragic time for our family. They were caring and treated our home as if it was their own. Thank you for a great experience.
Great job from the team at SERVPRO. They were very polite and offered great service during this tragic time. We couldn't have asked for a better experience.
SERVPRO was a great company to work with. They were always very prompt and professional. The team was great! I would recommend the team to anyone in need of restoration emergency.
SERVPRO was great to work with. They were very polite and caring. They took the job into their own hands and we had nothing to worry about. I would recommend them to any of our family or friends.
SERVPRO did an excellent job. They were very professional. We are very impressed with the service they provided. Thank you!
SERVPRO did a great job with storm clean up. They took care of everything and we never had to worry about what the next step was. The technicians were very knowledgeable. Thank you.
Great Job from the team at SERVPRO. They were very caring and ensured us of great work and the work was fantastic. We were able to keep the doors open for business as they finished the job!
Wilson and Zach were sensational!
This letter is to thank you for the prompt and efficient service your company provided me last week when I needed your services.
I particularly want you to know that Logan Bailey was very efficient and so helpful. Logan made this experience bearable and he gets five stars from me.
Fast responsive time and cleanup. Extremely pleased with service!
Much better than I assumed. Clean and professional!
Thank you for your donation of 4 tickets to the Providence Bruins which we received last week. We are so grateful to have many kindhearted supporters within the community helping us continue our mission. Please know that you are counted among them.
Sincerely, Providence Ronald McDonald House Staff & Volunteers
Alex and Francisco were very polite and hard workers!
The staff was very professional and neat. Production staff did an excellent job cleaning and removing all damaged materials. I would recommend SERVPRO of Providence again if more services are needed. Thank you!
I want to thank you so much for all that you did to make the golf tournament a great success. From donating bags, to the cost of printing, to the closest to the pin contest and finally to a truck with some strong young people to load and unload it! I can't tell you how much that means to us. You are a true friend of JDRF and we couldn't do it without you. So thank you from the bottom of my heart! I can't wait for next year!
CJ and Heather were great to work with!
As you know, over the past year our renowned university has relied on SERVPRO of Providence to help us address several floods on campus. SERVPRO has always responded in a timely manner; with appropriate equipment and staff, regardless of day or time. Work scope was always discussed and agreed on prior to implementation. Itemized billing confirmed the scope was always followed. Our university will continue to rely on SERVPRO of Providence in the future when restoration and cleaning services are needed. Thank you!
I was very impressed with CJ, he's a very polite and professional young man. I thought he was older because he came across with such confidence, (his father should be proud). I would call CJ and SERVPRO of Providence anytime if need be.
Mirtala, in particular, was WONDERFUL in every way! The other three gentlemen were excellent, particularly Alex!
Andres and Francisco were great!
The men were very thorough and neat. I'd recommend them to friends.
The crew has been very helpful throughout the whole process.
It seems everyone has a job and job description, they explained everything before they did anything. I wouldn't change a thing. When I voiced concern about the attic insulation they took appropriate steps to investigate my concern and agreed and proceeded appropriately.
Chris, Just wanted to thank you so very much for the incredible service I am receiving from SERVPRO. You were so efficient and sweet, you took a very stressful situation and made it a pleasure. I wasn’t here when the crew came but my family told me they were excellent and had a good deal of work to do moving larger things around. I simply cannot thank you and the entire staff enough. God bless!
Andres and Alex did a great job. We are extremely pleased with the work done!
All were professional and courteous. Thank you SERVPRO!
The team that came to our home, including the estimator/supervisor was awesome!
Fantastic Job! The crew was polite and respectful at all times. I would recommend you guys to all of my friends. Job Well Done
I highly recommend SERVPRO services. Thank You.
Sal & Stan did a great job. Good suggestions and flexible to changing schedules. Great Job!
Jim Lawrence was prompt, complete and responsive to process and follow up questions.
Exceptional work, Terrific Crews!
We felt very fortunate to have your help at a time that we were freaking out!
Robert and Mirtala dug out everything in my basement on a day that was over 90 degrees with a dew point over 70 degrees. I cannot think of worse conditions under which to do the job. Knowing the items were worth damages money for me, they were careful to make sure I got pictures of everything they brought up. They were as meticulous at the end f a miserable day as they were at the very beginning. They deserve something extra for working under those awful conditions. Robert and another gentleman (I didn’t get his name) worked longer than anticipated because of peeling paint n the basement walls. They pressure washed the entire basement and cleaned up everything thoroughly. Richard and Mirtala come back and painted the basement. Richard explained everything in detail that they had done and why. All appropriate machines were put in place to dry out the basement. Harlos Guerrero, the Project Manager, explained everything to me to make sure I understood the process and the papers were signed. He and his office were very prompt, clear and accommodating in calling me with scheduling all that needed to be done. Every single person was eminently professional and courteous.