What our Customers say...
This company rocks!!! Very responsive, great people, and tremendous work. My hot water heater died. What a mess! That was on Friday very early a.m. And, by today, cleanup is done!!!
Came home to an awful surprise when our basement flooded while we were at work due to a frozen/burst pipe. Dean & his crew were quick to get on the job to help mitigate the problem and clean up. Dean is the ultimate professional and made the whole process easy for us. I would absolutely recommend him & his crew to anyone going through problems like these.
My basement was flooded due to our washer machine hose splitting. The response time from the time I called was no more than an hour. Andre and his helper did a fantastic job getting the water vacuumed up . They put in blowers to dry out the carpets to then rip up 2days later. Their Project Manager Dean Cooper was here to go over everything that was going to be done. Dean stayed in contact with us daily for any concerns we may have had. extremely happy with the service we had with Serve Pro.
Antonio Silva was our project manager, who came out to assess my water damage and document the work needed. He came out at the same time as Ryan and his cleanup team. Antonio did his assessment quickly and professionally and had the team get started. Soon they had discovered other damaged areas that were not visible needing to be addressed. Antonio said he would take care of contacting my insurance company and later that day had approval from my insurance company to do the additional work. The next day, Antonio came back to make sure the job was being done correctly and well. I cannot say enough about him and his team's efforts! They were all very professional thorough and extremely neat! I would highly recommend Antonio, Ryan and his team for any situation that could require them.
Extremely reliable and fair priced. Had a flood in my basement and they were they best price and made sure to quickly get rid of all traces of water before it could turn to mold or cause further damage. Thank you SERVPRO of East Greenwich!
Got a call a week ago from my parents neighbor that water was coming out of my parents garage. A pipe had let go in the upper level and coming through the ceiling in the garage. My parents were away and I had to deal with this mess. Their insurance company referred us to SERVPRO and I can't believe how amazing they were and they handled everything for me from start to finish. It was reassuring as I live over 2 hours away. CJ did a great job communicating what needed to get done and how long everything would take. I was there this weekend and my parents and I were extremely pleased. It looked better than it did before. Awesome job everyone!! Would highly recommend.
This company sent a guy out in the middle of the night for us when our pipe beneath our kitchen sink burst this winter. We rent, but we rent from family so we were extra concerned about them doing a good job and taking care of our wood flooring just off the kitchen. The tile had been draining straight to the dining room and we didn't want the wood to warp. They dried it all out for us with a method I don't remember the name of but it was greatly appreciated. They worked with my aunt on the paperwork because she's the owner but they were great about making sure to coordinate timing with us.
I can only rate SERVPRO a 5 because that’s as high as the scale goes! They were professional and curious. Great attention to detail. Can’t say enough about how through they were. Would gladly recommend them to my friends & family.
SERVPRO East Greenwich/Warwick did a great job on our project.Very professional and the results were perfect.Would def recommend them to anyone!
We had a great experience with SERVPRO! Ray was a HUGE help and guided us through the whole process as we went along. Answered all of our calls and questions. Elias and Will did outstanding work mitigating our house after a leaky toilet took out 3 bathrooms and a kitchen. Always on time and Very trustworthy, honest and would definitely call again! Thanks guys and Great work!!!
Harlos was great to work with through the night and crazy weekend. We were very satisfied with the work done by SERVPRO.
I am very thankful for the team at SERVPRO. They did a fantastic job. Great work!
We had a great experience with SERVPRO. I am very impressed with the work done and the professionalism of the team.
We are very happy with the work done by SERVPRO. The level of service was a 10 out of 10! Great job.
SERVPRO did an excellent job at our home. The work looks great and we are very impressed by the work and service from a great company.
We were very blessed to have a great company to work with during this tragic time in our lives. Thank you so much!
Everything was great! We couldn't have asked for a better team or company to work it. Thank you very much.
The company needs no improvements. The team was stellar. I appreciate the work very much! Thank you!
We were very satisfied with the work done by SERVPRO. They kept the job site clean and the work looks fantastic.
I am very pleased. They cleaned up great. Thank you so much!
We had an excellent experience with SERVPRO. The were very neat and clean. They ensured everything was complete to a T. Great Work!
Richard was excellent, he went the extra mile and a great worker. I hope SERVPRO takes good care of him. He is WORTH IT. Everything was great.
10 out of 10! Very pleased! Crew responded well to my request!
The team at SERVPRO was very professional and polite. They were great and ensured we could keep our business open once it got to the point of clean up. Thank you!
SERVPRO did a great job at our home during a very tragic time for our family. They were caring and treated our home as if it was their own. Thank you for a great experience.
Great job from the team at SERVPRO. They were very polite and offered great service during this tragic time. We couldn't have asked for a better experience.
SERVPRO was a great company to work with. They were always very prompt and professional. The team was great! I would recommend the team to anyone in need of restoration emergency.
SERVPRO was great to work with. They were very polite and caring. They took the job into their own hands and we had nothing to worry about. I would recommend them to any of our family or friends.
SERVPRO did an excellent job. They were very professional. We are very impressed with the service they provided. Thank you!
SERVPRO did a great job with storm clean up. They took care of everything and we never had to worry about what the next step was. The technicians were very knowledgeable. Thank you.
Great Job from the team at SERVPRO. They were very caring and ensured us of great work and the work was fantastic. We were able to keep the doors open for business as they finished the job!
Wilson and Zach were sensational!
This letter is to thank you for the prompt and efficient service your company provided me last week when I needed your services.
I particularly want you to know that Logan Bailey was very efficient and so helpful. Logan made this experience bearable and he gets five stars from me.
Fast responsive time and cleanup. Extremely pleased with service!
Much better than I assumed. Clean and professional!
Thank you for your donation of 4 tickets to the Providence Bruins which we received last week. We are so grateful to have many kindhearted supporters within the community helping us continue our mission. Please know that you are counted among them.
Sincerely, Providence Ronald McDonald House Staff & Volunteers
Alex and Francisco were very polite and hard workers!
The staff was very professional and neat. Production staff did an excellent job cleaning and removing all damaged materials. I would recommend SERVPRO of Providence again if more services are needed. Thank you!
I want to thank you so much for all that you did to make the golf tournament a great success. From donating bags, to the cost of printing, to the closest to the pin contest and finally to a truck with some strong young people to load and unload it! I can't tell you how much that means to us. You are a true friend of JDRF and we couldn't do it without you. So thank you from the bottom of my heart! I can't wait for next year!
CJ and Heather were great to work with!
As you know, over the past year our renowned university has relied on SERVPRO of Providence to help us address several floods on campus. SERVPRO has always responded in a timely manner; with appropriate equipment and staff, regardless of day or time. Work scope was always discussed and agreed on prior to implementation. Itemized billing confirmed the scope was always followed. Our university will continue to rely on SERVPRO of Providence in the future when restoration and cleaning services are needed. Thank you!
I was very impressed with CJ, he's a very polite and professional young man. I thought he was older because he came across with such confidence, (his father should be proud). I would call CJ and SERVPRO of Providence anytime if need be.
Mirtala, in particular, was WONDERFUL in every way! The other three gentlemen were excellent, particularly Alex!
Andres and Francisco were great!
The men were very thorough and neat. I'd recommend them to friends.
The crew has been very helpful throughout the whole process.
It seems everyone has a job and job description, they explained everything before they did anything. I wouldn't change a thing. When I voiced concern about the attic insulation they took appropriate steps to investigate my concern and agreed and proceeded appropriately.
Chris, Just wanted to thank you so very much for the incredible service I am receiving from SERVPRO. You were so efficient and sweet, you took a very stressful situation and made it a pleasure. I wasn’t here when the crew came but my family told me they were excellent and had a good deal of work to do moving larger things around. I simply cannot thank you and the entire staff enough. God bless!
Andres and Alex did a great job. We are extremely pleased with the work done!
All were professional and courteous. Thank you SERVPRO!
The team that came to our home, including the estimator/supervisor was awesome!
Fantastic Job! The crew was polite and respectful at all times. I would recommend you guys to all of my friends. Job Well Done
I highly recommend SERVPRO services. Thank You.
Sal & Stan did a great job. Good suggestions and flexible to changing schedules. Great Job!
Jim Lawrence was prompt, complete and responsive to process and follow up questions.
Exceptional work, Terrific Crews!
We felt very fortunate to have your help at a time that we were freaking out!
Robert and Mirtala dug out everything in my basement on a day that was over 90 degrees with a dew point over 70 degrees. I cannot think of worse conditions under which to do the job. Knowing the items were worth damages money for me, they were careful to make sure I got pictures of everything they brought up. They were as meticulous at the end f a miserable day as they were at the very beginning. They deserve something extra for working under those awful conditions. Robert and another gentleman (I didn’t get his name) worked longer than anticipated because of peeling paint n the basement walls. They pressure washed the entire basement and cleaned up everything thoroughly. Richard and Mirtala come back and painted the basement. Richard explained everything in detail that they had done and why. All appropriate machines were put in place to dry out the basement. Harlos Guerrero, the Project Manager, explained everything to me to make sure I understood the process and the papers were signed. He and his office were very prompt, clear and accommodating in calling me with scheduling all that needed to be done. Every single person was eminently professional and courteous.