What our Customers say...
Water Damage Testimonials
This company rocks!!! Very responsive, great people, and tremendous work. My hot water heater died. What a mess! That was on Friday very early a.m. And, by today, cleanup is done!!!
Came home to an awful surprise when our basement flooded while we were at work due to a frozen/burst pipe. Dean & his crew were quick to get on the job to help mitigate the problem and clean up. Dean is the ultimate professional and made the whole process easy for us. I would absolutely recommend him & his crew to anyone going through problems like these.
My basement was flooded due to our washer machine hose splitting. The response time from the time I called was no more than an hour. Andre and his helper did a fantastic job getting the water vacuumed up . They put in blowers to dry out the carpets to then rip up 2days later. Their Project Manager Dean Cooper was here to go over everything that was going to be done. Dean stayed in contact with us daily for any concerns we may have had. extremely happy with the service we had with Serve Pro.
Antonio Silva was our project manager, who came out to assess my water damage and document the work needed. He came out at the same time as Ryan and his cleanup team. Antonio did his assessment quickly and professionally and had the team get started. Soon they had discovered other damaged areas that were not visible needing to be addressed. Antonio said he would take care of contacting my insurance company and later that day had approval from my insurance company to do the additional work. The next day, Antonio came back to make sure the job was being done correctly and well. I cannot say enough about him and his team's efforts! They were all very professional thorough and extremely neat! I would highly recommend Antonio, Ryan and his team for any situation that could require them.
Extremely reliable and fair priced. Had a flood in my basement and they were they best price and made sure to quickly get rid of all traces of water before it could turn to mold or cause further damage. Thank you SERVPRO of East Greenwich!
This company sent a guy out in the middle of the night for us when our pipe beneath our kitchen sink burst this winter. We rent, but we rent from family so we were extra concerned about them doing a good job and taking care of our wood flooring just off the kitchen. The tile had been draining straight to the dining room and we didn't want the wood to warp. They dried it all out for us with a method I don't remember the name of but it was greatly appreciated. They worked with my aunt on the paperwork because she's the owner but they were great about making sure to coordinate timing with us.
Harlos was great to work with through the night and crazy weekend. We were very satisfied with the work done by SERVPRO.
Fast responsive time and cleanup. Extremely pleased with service!
The staff was very professional and neat. Production staff did an excellent job cleaning and removing all damaged materials. I would recommend SERVPRO of Providence again if more services are needed. Thank you!
As you know, over the past year our renowned university has relied on SERVPRO of Providence to help us address several floods on campus. SERVPRO has always responded in a timely manner; with appropriate equipment and staff, regardless of day or time. Work scope was always discussed and agreed on prior to implementation. Itemized billing confirmed the scope was always followed. Our university will continue to rely on SERVPRO of Providence in the future when restoration and cleaning services are needed. Thank you!
I was very impressed with CJ, he's a very polite and professional young man. I thought he was older because he came across with such confidence, (his father should be proud). I would call CJ and SERVPRO of Providence anytime if need be.
Chris, Just wanted to thank you so very much for the incredible service I am receiving from SERVPRO. You were so efficient and sweet, you took a very stressful situation and made it a pleasure. I wasn’t here when the crew came but my family told me they were excellent and had a good deal of work to do moving larger things around. I simply cannot thank you and the entire staff enough. God bless!
Robert and Mirtala dug out everything in my basement on a day that was over 90 degrees with a dew point over 70 degrees. I cannot think of worse conditions under which to do the job. Knowing the items were worth damages money for me, they were careful to make sure I got pictures of everything they brought up. They were as meticulous at the end f a miserable day as they were at the very beginning. They deserve something extra for working under those awful conditions. Robert and another gentleman (I didn’t get his name) worked longer than anticipated because of peeling paint n the basement walls. They pressure washed the entire basement and cleaned up everything thoroughly. Richard and Mirtala come back and painted the basement. Richard explained everything in detail that they had done and why. All appropriate machines were put in place to dry out the basement. Harlos Guerrero, the Project Manager, explained everything to me to make sure I understood the process and the papers were signed. He and his office were very prompt, clear and accommodating in calling me with scheduling all that needed to be done. Every single person was eminently professional and courteous.