Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

Once you've made that initial call to our team that next step in the water damage restoration process is assessment. During assessment our team will comb through your property inspecting every nook and corner and identifying the scope and extent of the damage and the type of water, whether clean, gray or black. This moment of assessment helps our team to understand what to tackle first and the direction and degree of the project. 

Our teams use advanced tools to check moisture levels helping us address your property with precision. We use tools like infrared cameras and moisture detections (hygrometers) to better guide our work. 

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction